For IT technicians who want to solve faster

Every IT problem.
Solved faster.

CE365 Agent is your AI sidekick in the terminal. It diagnoses problems, suggests repairs and documents everything — while you focus on your client.

Get started — free

No credit card required · Community Edition free forever

7+
Diagnostic tools
12s
∅ Diagnostic time
3
LLM Providers
100%
Local & GDPR compliant

IT repairs take too long.

Digging through event logs. Dozens of browser tabs with forum posts. Documentation no one reads. A technician spends 40% of their time on tasks that have nothing to do with the actual problem.

A colleague who never calls in sick.

CE365 Agent thinks along. It analyzes the system, finds the root cause, suggests solutions and documents everything automatically. You just approve.

Everything an IT pro needs.

No bloated software. No cloud dependency. A focused CLI tool that does exactly what you need.

🧠

AI-Powered Diagnostics

7 specialized tools analyze CPU, RAM, disk, network, processes, event logs and software — in parallel, in seconds. The AI correlates results and finds connections that would take hours manually.

🛠

Controlled Repairs

No blind execution: Steve suggests solutions, you decide. Nothing runs until you type GO REPAIR.

📋

Auto Documentation

Every diagnosis, every repair is automatically logged as a changelog. Audit trail without extra effort.

🌐

Multi-Provider

Use Claude, GPT-4o or OpenRouter — BYOK. You keep full control over costs and data.

🔒

Privacy by Design

PII detection automatically anonymizes personal data before it leaves the device. GDPR compliant.

📚

Learning System

Proven solutions are saved and automatically suggested for similar problems. Your team gets better with every repair.

Results in 3 steps.

01

Install & configure

One command, one setup wizard. Pick your provider, enter your API key — done. No servers, no databases, no overhead.

02

Describe the problem

Tell Steve what's going on — in your own words. He asks follow-up questions, runs the right diagnostics and analyzes the results.

03

Approve & document

Choose from the suggested solutions, approve with GO REPAIR. Everything is automatically logged.

One price. No surprises.

Start free, upgrade when your business grows.

Community

0 € forever

Perfect for trying out and personal use.

  • 7 diagnostic tools
  • 3 basic repair tools
  • 5 repairs / month
  • PII detection
  • Local learning
  • Multi-provider (BYOK)
  • Advanced audit & repair
  • Web research
  • Shared learning
  • Commercial use
Download free

Pro

99 € / seat / month excl. VAT (€117.81 incl. 19% VAT)

For IT service providers who want to work smarter.

  • Everything in Community
  • Unlimited repairs
  • Advanced audit tools
  • SFC, Network, Updates, Startup, Restore
  • Web research & root cause analysis
  • Shared learning (PostgreSQL)
  • Commercial use
  • Enterprise deployment package
  • Priority support

Cancel anytime · No minimum term

Frequently asked questions

Do I need my own API key?

Yes. CE365 Agent uses AI APIs in a BYOK model (Bring Your Own Key). You pay API costs directly to the provider — typically €1–5 per month with normal usage. Supported: Anthropic (Claude), OpenAI (GPT), and OpenRouter.

Which operating systems are supported?

CE365 Agent runs on Windows, macOS, and Linux. The diagnostic and repair tools use each platform's native system tools.

Is customer data sent to the cloud?

No. All data stays local on the technician's PC. Only anonymized problem descriptions are sent to the AI provider. Personal data is automatically detected and removed before transmission (PII Detection via Microsoft Presidio).

Can CE365 damage a client's PC?

CE365 never executes actions without your explicit approval. Repairs are suggested and must be confirmed with GO REPAIR. Every action is logged and traceable.

What does "per seat" mean?

One seat = one concurrently active technician. If your team has 3 technicians using CE365 simultaneously, you need 3 seats. Inactive technicians don't occupy a seat.

Can I cancel anytime?

Yes. The subscription runs monthly with no minimum term. After cancellation, the license remains active until the end of the paid period.

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